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Order processing and shipping

Order processing

When you place your order through our website, your credit card or PayPal account will be charged immediately and your order will be processed within 24 hours.

Orders are shipped from our Hong Kong warehouse every Tuesday and Friday, with the exception of public holidays. 

You will receive a confirmation email once your order has been shipped which will include tracking details. 

FREE worldwide shipping

We are pleased to offer you free standard shipping anywhere in the world.

Delivery times vary by country but you can usually expect to receive your order within 7-15 business days.

 Approximate delivery times are as follows:
  • Australia 7-15 business days
  • Canada 8-10 business days
  • Denmark 6-9 business days
  • France 7-12 business days
  • Hong Kong 1-3 business days
  • Ireland 7-10 business days
  • New Zealand 5-12 business days
  • Singapore 10-15 business days
  • United Kingdom 8-14 business days
  • United States 7-10 business days

Express shipping

Expedited and express shipping are available at a special subsidized rate and calculated based on the weight of your order and your shipping location.

Once you reach check out, our website will display the following options:

  • Free standard shipping
  • The fastest shipping option
  • Best value for money

In the event that your parcel will be eligible for VAT charges upon arrival in your country, the estimated charge will also be displayed so you know what to expect at delivery.